To work with us, it is important to uphold the following six National Standards that apply to disability service providers in Australia. EC Care has embedded these standards in service delivery. The NDIS Code of Conduct and EC Care policies are designed to promote a safe and skilled workforce that provides quality supports for participants of All Abilities.
Rights. The service promotes individual rights to freedom of expression, self-determination and decision-making, and actively prevents abuse, harm, neglect and violence.
Participation and Inclusion. The service works with individuals and their families, friends and carers to promote opportunities for meaningful participation and active inclusion in society.
Individual Outcomes. Services and supports are assessed, planned, delivered and reviewed to build on individual strengths and enable individuals to reach their goals.
Feedback and Complaints. Regular feedback is sought and used to inform individual and organisation-wide service reviews and improvement.
Service Access. The service manages access, commencement and leaving a service in a transparent, fair, equal and responsive way.
Service Management. The service has effective and accountable service management and leadership to maximise outcomes for individuals.
By donating to EC care, you help EC Care participants to be linked socially with friends, families and their communities. Are you interested in donating? please get in touch.
