My Aged Care Services

Navigating aged care can feel complex, but EC Care simplifies the journey with compassionate, personalised, and empowering support. We are a registered My Aged Care provider under Australian Aged Care Quality and Safety Commission (ACQSC). Whether you are just starting your My Aged Care journey or looking for a provider that truly listens and delivers, EC Care is here for you. Through the Support at Home program, we proudly provide flexible and high-quality aged care services designed to help older Australians live safely, comfortably, and independently in their own homes for as long as possible. Our holistic approach is driven by compassion and a deep commitment to your goals.

What is My Aged Care?

My Aged Care is the Australian Government’s central access point for aged care services and support. It helps older Australians access the care they need to live safely and independently, whether in their own home, in the community, or in residential care. If you are aged 65 or older, or 50 or older if you are an Aboriginal or Torres Strait Islander person, you may be eligible for a range of services including personal care, domestic assistance, clinical and nursing support, dementia and palliative care, transport to appointments, social support, and overnight or twenty-four hour care.

Support at Home Services

At EC Care, we understand that every person’s journey is unique. That is why we personalise every care plan to align with your individual goals, cultural background, and personal preferences. Our Services Include:

Clinical and Complex Nursing Care: Professional care delivered by registered nurses in the comfort of your home. Services include chronic condition management, wound care, continence care, medication management, and nutritional meal planning.

Personal Care Support: Gentle assistance with bathing, grooming, dressing, toileting and mobilisation activities and to maintain your comfort, dignity, and independence.

Domestic Assistance: Support with household tasks including cleaning, laundry, meal preparation, and shopping, helping you maintain a safe and welcoming home environment.

Post-Hospital Care: Support with recovery and transition after a hospital stay, tailored to your health needs.

Social and Community Engagement: Stay connected with your community through companionship, outings, and support to participate in social and recreational activities.

Transport Services: Available on request for travel to medical appointments, community events, shopping trips, or other local destinations.

Respite Care: Short-term care to support family members and informal carers by giving them time to rest and recharge while we continue delivering high-quality care.

Dementia Care and Palliative Care: Specialised, compassionate care for individuals living with dementia or requiring end-of-life support, focused on wellbeing, dignity, and peace of mind.

Why Choose EC Care?

• Registered Provider under Australian Aged Care Quality and Safety Commission
• Respectful, Qualified and Compassionate Nurses & Carers with a people-first approach
• Personalised Care Plans designed around your needs, values, and preferences
• Culturally Sensitive and Inclusive services
• Experience holistic Consumer Directed Care that puts you in control, empowering you to shape your care plan and receive the highest standard of support.

At EC Care, every person matters. We go beyond service delivery by fostering genuine relationships built on respect, warmth, and trust, creating meaningful connections that support you to live your best life in the comfort of your own home.