NDIS Approved Provider

EC Care is an NDIS registered service provider that delivers support services to NDIS funded participants under the NDIS, under the quality and safety requirements set by the Australian government.

Participants with National Disability Insurance Agency (NDIA) managed funds, can seek services from EC Care Support Services

Participants who self-manage or have a Plan Manager to manage their NDIS plan, can seek EC Care support and nursing services.

Talk to us and we can discuss how best we can assist you to work towards your goals.

EC Care will endeavour to work with participants to draw transparent and easy to read service agreements.

An NDIS guide to making a service agreement.

Here are some questions you may ask us:
  • How will you help me achieve my goals?
  • How much does your service cost?
  • Can I choose which staff will work with me?
  • Can you provide the service at a time that suits me?
  • How can I make a complaint or resolve a payment issue?


What is the National Disability Insurance Scheme (NDIS)?

NDIS is a scheme that is designed to provide choice of support to all eligible Australians under the age of 65, born with or acquired a permanent and significant disability, their families and carers. The NDIS is designed to empower and help people to get the support they need .e.g.

  • Achieve individual goals

  • Independence
  • Community involvement
  • Employment
  • Education
  • Health and Well being

Am I Eligible for Funding?

You can find out if your eligable for NDIS Funding by clicking the button below.

Eligibility checklist

How to get NDIS ready?

Our staff can assist you with preparing your application for NDIS funding and assist your family to understand how the planning process works.

View Planning Process

NDIS Contact Details

Contact NDIS on 1800 800 110 for NDIS enquiries or to purchase services using NDIS funding. For more information about the scheme.

More Information

Frequently Asked Questions on NDIS

What is NDIA?
The National Disability Insurance Agency (NDIA) is an independent statutory agency, whose role is to implement and oversee the NDIS.
How does NDIS Work?

The NDIS takes a flexible, whole-of-life approach to work with participants, their families, and carers, to develop individualised plans. The NDIS provides participants with more choice and control over how, when and where their supports are provided. It also provides certainty that they will receive the support they need over their lifetime.

The NDIS works to connect participants with community and mainstream supports. The NDIS also funds the additional reasonable and necessary supports to help participants pursue their goals and aspirations, and participate in daily life.

Helping people to build their social and economic participation requires the NDIS to work closely with community organisations to identify opportunities for people with disability.

How long is the NDIS processing time?

The NDIA will let you know their decision within 21 days of receiving your application and all supporting evidence. If your application is successful a Local Area Coordinator will contact you to arrange a planning meeting.

What is an NDIS Planning meeting?

Your Planning Meeting can be either face to face in a location convenient to you, or over the phone with a NDIS Planner or a Local Area Coordinator. During this meeting, you’ll be asked about your goals and your day to day life. You can bring along a family member, friend or advocate to support you in your planning meeting if you desire. In your meeting, you’ll also be asked to choose a Plan Management Option, which determines who will manage your NDIS Plan and funding.

It’s important that you prepare for your planning meeting. Planning meeting checklist is available here.

EC Care can offer support during this entire process so if you’re feeling overwhelmed.

Do I get assessed/re-assessed?

You will be assessed as part of your transition to NDIS. Your NDIS plan will be formally reviewed after 12 months, unless if you or someone else identifies that your needs are changing or have changed. The reassessment period is cut short to allow for an updated plan that suits your needs.


How we can help carers?

Carers can be eligible for respite in an NDIS plan. EC care acknowledges that families and carers need support to live their lives too. This may mean EC care provides additional support and respite services.