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NDIS SUPPORT FOR

Aboriginal and Torres Strait Islander Participants

We offer culturally appropriate services for Aboriginal and Torres Strait Islander participants so that they can successfully achieve their goals. Our service is progressive and centred in a modern society that celebrates difference. EC Care creates an open and safe space for our participants to feel comfortable and welcome.

EC Care is guided by the participants’ interests and issues to go through a journey of empowering them, feel more confident and connected to their communities. We advocate solution-focused and client-centred approaches while respecting the right of the participant to make their own choices.

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At EC Care, we recognise the importance of understanding and showing respect for traditions and beliefs and we are sensitive to our participants’ life journey. We understand the importance of staying well informed on protocols and hierarchal structures within Aboriginal cultures to be respectful in locations such as Townsville and Cairns.

We value the participants’ voice, not ours in determining their goals and where they would like to see themselves in the future. We encourage participants to make their own decisions on solutions to suit their needs. We are here to listen so that we can understand significant events in the participants’ life and add value to their journey.

We are aware of the difference between Aboriginal and Torres Strait Islanders and recognise the different protocols. We are continually keeping up to date understanding more on the Aboriginal and Torres Strait Islander health care so that we can best serve the needs of all our participants.

EC Care takes into consideration when working with Aboriginal and Torres Strait Islander peoples, the National Strategic Framework for Aboriginal and Torres Strait Islander Peoples’ Mental Health and Social and Emotional Wellbeing 2017-2023

If you are an Aboriginal or a Torres Strait Islander and wanting an NDIS Provider that can deliver a holistic service and support to your individual needs in Townsville or Cairns, Contact Us and one of our representatives will get in touch with you.

Multi-Cultural Support

EC Care services are also designed to cater for culturally and linguistically diverse communities such as immigrants and refugees.

EC Care provides culturally sensitive services, appropriate communication and a culturally diverse workforce. We work with participants, their families and communities to promote equitable access to services for people with All Abilities from culturally and linguistically diverse backgrounds.

EC Care endeavours to provide services for participants requiring care that includes an ability to communicate in their language and have the ability to access and eat their cultural food. To support our participants’ life journey, respect for traditions and beliefs is paramount to us.  

We are committed to ensuring our diverse multicultural participants are well supported through quality services and programs, along with being encouraged to attend cultural events that showcase their rich diverse cultures and customs held in the wider community.